About Iron Shelf
Is it possible to change the size of the iron top and iron shelf? I would like to know the delivery date and price after placing an order.
We can also make to order, so please contact us with your desired size and we will let you know the quotation and delivery time. Delivery time is approximately 1-1.5 months.
Is it possible to attach a light rail stand to the Iron Shelf? Which size would fit?
Please choose the same size iron shelf and light rail stand.
What is the weight capacity of the iron shelf?
The load capacity of each tabletop is 1.5 kg, and the load capacity of each iron leg is 1.5 kg.
I'm worried about rust, so is it waterproof? Can it be used outdoors?
This product is not waterproof, so please use at your own discretion if you choose to use it outdoors.
About mini plant shelves and single-tier plant shelves
Is it possible to change the size of the mini plant shelf? I would like to know the delivery date and price after placing an order.
We can also make to order, so please contact us with your desired size and we will let you know the quotation and delivery time. Delivery time is approximately 1-1.5 months.
Is duct wiring included? What accessories are included?
Our products come with duct rail wiring. If you have any inquiries about cases where duct rail wiring is not required, we will be happy to assist you. Please refer to the product page for information on included parts.
About the planter stand
Can I change the size of the planter stand? Please tell me the delivery time and price after placing an order.
We can also make to order, so please contact us with your desired size and we will let you know the quotation and delivery time. Delivery time is approximately 1-1.5 months.
What is the weight capacity of the planter stand?
The load capacity is kg.
About the plant shelf
Can I change the size of the plant shelf? Please tell me the delivery time and price after placing an order.
We can also make to order, so please contact us with your desired size and we will let you know the quotation and delivery time. Delivery time is approximately 1-1.5 months.
Can I install a panel light?
There are two ways to do this. You can either attach an optional light rail to the bottom and hang the panel light with a hook. Or you can add an optional reinforcement bar for the panel light to the bottom.
Regarding ordering, where do I enter the desired height and foot space?
On the order screen, please enter your desired height (e.g. ①700 ②500) and foot space (e.g. casters) in the comments section. Also, if you would like optional light rails or middle shelves, please add them to your cart. If you have any questions, please contact us.
About the Light Rail Stand
Can I change the size of the light rail stand? What is the delivery time and price after placing an order?
We can also make to order, so please contact us with your desired size and we will let you know the quotation and delivery time. Delivery time is approximately 1-1.5 months.
I bought the wrong type and would like to change it. Is that possible?
If it is before shipping, we will cancel the order. We generally do not accept cancellations after shipping, and you may be required to pay the shipping fee. Thank you for your understanding.
What ready-made racks are available that can be installed?
We have Mitsuwa Metal Mesh Rack, Iris Ohyama Metal Rack, Luminous Steel Rack, Botanical Rack, and other metal racks with mesh tops. Please check the image on the product page (image of applicable size) for the applicable size.
How many grow lights can be attached? Also, how long are the cords?
The number of grow lights that can be attached is 90cm: 4, 100cm: 5, 110cm: 6, 120cm: 7, 130cm: 8, 140cm: 9 for Amaterasu 20W (diameter 15cm). The length of the cord is 1.5m.
others
When will it be shipped?
Regarding shipping times, in-stock items will be shipped the next day at the earliest (excluding Saturdays, Sundays, and holidays) after your order has been confirmed (payment has been completed). For pre-ordered items and items that require time to produce, the shipping time is stated on the product page. We provide rough guidance on early, mid, or late months. We are unable to provide specific dates and times, but we do our best to deliver as quickly as possible, however, there are times when we are unable to meet your requests. If there is a delay, we will contact the email address you entered when placing your order. Thank you for your understanding.
When will it be restocked or restocked?
Once the resale and restocking dates have been decided, we will announce the approximate dates on the product page. Please check.
Is the socket included?
Sockets are not included. You can either prepare your own or purchase one from our store.
What should I do if there is a problem with a barrel product?
For initial defects in barrel products or malfunctions within the warranty period, please contact us.
How much is the shipping fee?
Some products require additional shipping charges. Shipping charges will be charged for plant shelves.
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